Community Care Coordinator

Community Care Coordinator - Universal Aftercare Campbelltown

For all people in Australia living with mental health and wellbeing challenges to live a life that is meaningful to them.

Position Details

• Part Time (0.8FTE) , Permanent Position
• Classification: SCHADS Level 4,with a salary range of $88,169 - $94,888; per annum (pro rata + Superannuation
• Salary packaging arrangements providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savingsthousands in tax each year
• Location: Campbelltown, NSW with hybrid option to allow outreach in areas that include Wollondilly and Wingeecarribee. Requirement to work 2 days stationed at Campbelltown office

About your new role

Funded by South Western Sydney Primary Health Network, Universal Aftercare is a non-clinical, psychosocial support service that provides compassionate and non-judgemental follow-up care to people and their loved ones after a suicidal crisis or suicide attempt.

Community Care Coordinators within Universal Aftercare provide community-based care and coordination to people following a suicide attempt or suicidal crisis.

The Community Care Coordinator will provide strengths based, consumer-led and culturally appropriate care and support to people after a suicide attempt or experience of distress/suicidal crisis.

Community Care Coordinators will provide one-on-one, flexible, psychosocial support and care coordination for approximately three months, to:

• Develop a safety plans and multi-agency care with individuals
• Provide one-on-one service navigation, coordination and guidance to establish and maintain clinical and social networks to support safety and recovery.
• Establish a strong therapeutic alliance ensuring continuity of care, including engagement with the individuals GP, or in the case where there is not a regular GP, linking them with one
• Link participants in with clinical support through The Way Back Mental Health Professional where appropriate and work in collaboration with TWB MHC to support participants to meettheir goals.
• Engage the persons support network, providing resources and culturally appropriate support where required.
• Provide a one month follow up as required to ensure people remain linked with their appropriate health network to facilitate ongoing care

What you will bring to the role

• Relevant qualifications (minimum Cert IV level or other relevant qualification in human services) and/or experience in mental health or suicide prevention work
• Experience and understanding of working with people with suicidality and/or deliberate self-harm
• Sound understanding of the personal, family, and social intersectionality often associated with suicidal ideation and attempts, including awareness of groups identified to be more likely to experience suicidal thoughts
• Experience liaising with external service providers, including specialist mental health services, GP's and other community-based services and organisations.
• Ability to work well autonomously and within a multidisciplinary team
• Computer literacy

What the role requires

• National Criminal History Check (police check) – disclosable outcomes considered
• Current Working with Children Check – required before commencement of work
• Australian working rights
• A valid driver’s licence
• Ability to travel between Campbelltown and Wingeecarribee (Southern Highlands) area

What will Neami offer

• Generous leave entitlements including Gratis Leave, Wellness Leave and Parental Leave (pro-rata if part-time)
• 17.5% Annual Leave Loading
• Flexible work arrangements are available for maintaining your work-life balance
• Professional development through regular practice development sessions and coaching with your supervisor
• Ongoing extensive in-house Learning and Development programs to encourage learning and skill-building
• Fitness Passport membership to support your health and wellbeing (available in most States/Territories and subject to minimum working hours and/or length of service)
• Employee Assistance Program (EAP) through TELUS - providing holistic health and wellness supports and resources to Neami staff and their immediate family

How to apply

The terms and conditions of the role are listed in the position description which can be found on the Neami Job Vacancy portal (please select the paperclip icon in the top right-hand corner).

To apply for this position, please:

• Click the ‘Apply’ button where you will need to create a username and password
• Upload your resume and cover letter.

If you have any further questions not addressed in the job advertisement or position description, or if you require any adjustments to participate in the recruitment process, please contact:


Aretha Paterson, Service Manager M:0400 607 391 Aretha.Paterson@neaminational.org.au

If you are excited about this role, but only meet some of the requirements, we encourage you to call or email us to talk about this opportunity. We’re passionate about creating opportunities and supporting professional development.

If you have any technical issues when applying for this role, please email hris@neaminational.org.au for assistance.

If your application is shortlisted:

• We may invite you to have an informal phone conversation to discuss the role and get to know more about your experience and interest and answer your questions.
• We may invite you to an interview (which may be in person or conducted online via Microsoft Teams) with up to three panel members from Neami.

Applications Close: 20 March 2026

Be Yourself - Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences and contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA+, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live.

Neami is committed to the safety and wellbeing of children and young people. We commit to providing accessible and safe physical and online environments for all children and young people. Click here for the full statement.